April 4, 2024

Revolutionizing Client Success: How 3Pillar Global’s Field CTOs Are Changing the Game

In an ever-evolving digital landscape, companies are constantly seeking innovative solutions to power their businesses forward. At 3Pillar Global, we take great pride in our ability to craft breakthrough software products that drive digital transformation while consistently striving to exceed client expectations. We are excited to announce the introduction of a pivotal role within our organization: the Field Chief Technology Officer (CTO).

The Field CTO is not just another internal position; it’s a game-changer in how we engage with our clients. Unlike the traditional role of a CTO, which is primarily focused on internal technical leadership and product development strategy, the Field CTO is a client-facing role dedicated to providing strategic technology consulting throughout the product discovery to product execution phases to ensure final deliverables meet our clients’ needs and successful outcomes. This role will collaborate with cross-functional internal teams and executive stakeholders from our client organizations to understand where they are today and the challenges they’re facing.

So, what exactly sets 3Pillar’s Field CTOs apart, and why is this innovation a game-changer for 3Pillar and our clients?

What Sets the Field CTO Apart

The Field CTO at 3Pillar is a multifaceted position that combines technical expertise with business acumen. These leaders are not only seasoned technologists but also strategic advisors who play a pivotal role in driving successful client engagements. Here’s how:

1. Strategic Technology Consulting

Our Field CTOs act as thought leaders, guiding clients through complex technical challenges and helping them make informed decisions about their technology investments. With a focus on business development and consulting, they bring a unique blend of industry knowledge and hands-on experience to the table.

2. Bridging the Gap Between Sales and Delivery

One of the key responsibilities of our Field CTOs is to bridge the gap between client engagement and technical expertise which ultimately delivers exceptional values and support to our clients. From the early stages of engagements to project delivery advice, they ensure seamless communication and alignment, and drive successful project outcomes.

3. Building Trust and Confidence

Building and sustaining executive customer relationships is a top priority for our Field CTOs. By closely collaborating with client executives, they gain a deep understanding of their technology needs and aspirations, guiding them towards effective solutions that drive business growth.

“3Pillar’s goal is to not just meet but exceed our clients’ expectations by delivering innovative solutions that address their unique challenges,” says Lance Mohring, Field CTO, 3Pillar Global. “As Field CTOs, we’re committed to leveraging cutting-edge technologies and best practices to drive digital transformation and unlock new business & technology opportunities for our clients.”

Meet Our New Field CTOs

We are excited to welcome three seasoned professionals as Field CTOs, each bringing a wealth of experience and expertise to their respective roles:

  • Lance Mohring: Lance has over 25 years of experience in technology and business leadership. He has worked in start-ups, scale-ups, SMBs, and enterprise organizations. Lance has also managed private and public companies and founded 2 startups with successful exits. He has led the development of complex and varied software product and service projects for a wide range of companies, including Microsoft, Nintendo, GM, Daimler-Chrysler, Western University, Avista Energy, Voicestream (TMobile),  LookSmart, and The Yellow Pages Group. His passion for innovation and client success makes him a valuable asset to our team.
  • Rich Waller: Rich has over 35 years experience in engineering, product innovation and leadership, large digital transformational programs, consulting, and technology leadership. He has worked for a defense contractor, big-5 consulting company (CTO), 2nd largest global P&C insurance provider (CTO), and Microsoft (CTO). While at Microsoft he led the programmatic pursuit and solutioning of the largest, most complex customers in his role as Central Region CTO Services. His industry experience cuts across BFSI, Mfg., Healthcare/Life Sciences, Aviation/Transportation, and others. Most of Rich’s focus for the last 20+ years has been driving business value enabled by technology advancements in Applications and Data/AI.
  • Scott Young: With over 25 years of combined business and technical acumen, Scott Young serves as Field CTO, specializing in 3Pillar’s healthcare portfolio. He guides clients in leveraging technology to address the most pressing challenges within the healthcare sector, offering invaluable insights. Scott leads engagements from the outset, navigating problem discovery and solution design with finesse. His unwavering commitment to efficiency and value ensures cost control while facilitating the development of solutions that are both technically groundbreaking and financially viable.

Joining Forces for Client Success

At 3Pillar Global, we believe that client success is the cornerstone of our business. With the introduction of the Field CTO role, we are doubling down on our commitment to delivering innovative solutions that drive real business results. By leveraging the expertise of our Field CTOs, we are confident that we can continue to exceed our clients’ expectations and lead the way in digital innovation.

As we embark on this exciting new chapter, we invite you to join us on our journey towards a future powered by breakthrough software solutions.

Together, we can build a brighter tomorrow, one innovation at a time. Contact us today.