DIGITAL PRODUCT DEVELOPMENT CASE STUDIES

A leading US healthcare provider turned to 3Pillar Global’s extensive expertise in creating a unified patient portal. Their goal was to enhance patient experience and operational efficiency, addressing critical needs in a complex healthcare landscape.

Informa brought in 3Pillar Global to help them reimagine how they stay connected with natural product retailers and brands — both on and off the show floor. They introduced the Beacon Discovery™ platform with a beta launch at Natural Products Expo West in March 2023, where attendees gave it a warm reception.

A traditional home health TPA sought to automate their authorization and claims adjudication process, driving efficiencies and increasing accuracy in their revenue cycle management operations. 3Pillar developed a business rules engine that helped them double their claims processing capacity.

A leading information services company that provides a cloud-based solution to towns and municipalities to manage a wide range of public services for their citizens wanted to create a more seamless experience for users that would help them more easily accomplish what they set out to do.

Our MLS client needed to integrate twenty MLS acquisitions, which had resulted in siloed data and a complicated technology stack that became increasingly complex and brittle over time. 3Pillar was brought on board to create one unified data and technology stack to drive revenue, enable new services, and increase profitability.

A leading Canadian multinational alternative investment management company faced high coordination costs and lengthy turnaround times associated with fund requests. To optimize its capital investment and approval process, this company sought out an automation solution for the fund request process.

3Pillar recently helped a leading healthcare provider improve interoperability of disparate patient data from different EHR systems to create one cohesive dataset that informs Medicare and Medicaid population health solutions.

3Pillar provided a leading MCO’s customers with an end-to-end online experience that makes the highly complex, regulated process of managing one’s own healthcare simple.

3Pillar collaborated with the company to build an end-to-end clinical workflow management platform using Robotic Process Automation to rapidly accelerate payment processing.

Faced with inefficiencies in processing quotes sought a solution that would optimize their workflow, drive faster turnaround times, and reduce errors across all lines of business, leading to faster, more confident underwriting.

Cadent partnered with 3Pillar Global to expand their technical resources and develop advanced capabilities to scale and grow in an evolving media environment.

A leading subscription-based image library provider acquired a competitor whose usage steadily declined over time. This prompted the parent company to engage 3Pillar Global to perform a UX Assessment to identify experience improvements that could positively impact the product’s bottom line and generate an ROI.

A leading consumer intelligence company came to 3Pillar Global looking for help developing dashboards and data visualization for a new data product. It became clear that the company also needed a streamlined way of carrying design updates beyond a single product.

A leading east-coast Property and Casualty (P&C) insurance provider engaged us to drive and manage its digital transformation journey and revamp customer engagement by building a streamlined customer portal. 

The St. James, a premium health club in Northern Virginia, initially engaged 3Pillar Global to build a digital valet application to connect members with personal training sessions, group fitness classes, wellness evaluations, and equipment availability, but things changed in early 2020.

One of the world’s largest fashion brands enlisted 3Pillar Global to bring a Digital Assistant to life that would drive in-store sales and increase revenue.

A web3 company that provides white-label NFT solutions for leading brands came to 3Pillar Global to help them build custom NFT exchanges for their growing customer base. Our UX team identified that a Design System was a more scalable solution to meet their needs than simply continuing the current process.

CARFAX and 3Pillar Global teamed up to envision and validate a new digital product for police to use in the immediate aftermath of car crashes.

A leading provider of market research and advisory services came to 3Pillar Global looking for help with what they assumed would be a data visualization engagement for three of their core market research platforms. But what we uncovered was that there was much more to their users’ needs than met the eye.

A trusted banking network engaged with 3Pillar Global to improve their online portal UX and enhance the customer experience they deliver to the market.

Trex, the leading provider of composite deck solutions in the US, came to 3Pillar Global for help completely re-imagining and rebuilding their consumer-facing Deck Designer product.

CARFAX and 3Pillar Global provided insurance adjusters and vehicle owners with a more accurate way to determine the fair market value of totaled vehicles.

Interfolio engaged 3Pillar Global in a Product Development Maturity Assessment to improve product development practices across the entire organization.

Fortune partnered with 3Pillar Global to build Fortune Connect, a digital event and networking platform that helped diversify revenue in just 6 months.

Venminder is a recognized leader of third-party risk management solutions. Risk and compliance, procurement and vendor management teams rely on the Venminder platform to guide them through critical vendor evaluation processes such as risk assessments, due diligence requirements, questionnaires, and task management.

Class Technologies Inc. adds teaching and learning tools to Zoom and makes the virtual classroom feel like a real classroom. It helps teachers take attendance, hand out assignments, give a quiz or test, grade work, proctor exams, talk one-on-one with students and more.

3Pillar Global supported the execution of two of the credit union's strategic initiatives at the same time -- keeping existing banking applications running smoothly while setting the stage for a full-scale transformation.

Comscore is a trusted currency for planning, transacting, and evaluating media across platforms, covering a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights.

In just six months, 3Pillar Global helped Fortune diversify revenue streams by moving to a premium model for on-demand and mobile apps.

Over the course of a decade of partnership, PBS transformed from a traditional media company to a digital media leader, delivering award-winning content via web, mobile, and connected devices. PBS is the most trusted name in public broadcasting, offering news, education, and entertainment programming for viewers of all ages.

Consumers today expect to have convenient, effortless and personalized digital experiences with every brand and service they use. Through our longstanding partnership with one of the top three property and casualty insurers in the US, we aimed to change that by bringing them to the forefront of digital innovation. Our collaboration led to the creation of a custom product portfolio including a 4.8 star rated App that leverages augmented reality and machine learning to provide a one-of-a-kind customer experience and cement our client as a leader in the sector.

Leveraging premium technology solutions, Equinox expanded their business internationally and developed a digital member community without breaking a sweat. Equinox is a health and wellness brand that operates luxury fitness clubs as well as SoulCycle, Blink Fitness, and PURE Yoga studios.

Liv-ex disrupted the fine wine trading market, introducing new standards of efficiency and transparency to revolutionize the way bottles had been valued, bought, and sold for centuries. Liv-ex is the premier digital marketplace for buyers and sellers of fine wine, tracking prices and facilitating transactions.

Natural Insight revolutionized their workforce management platform to help 85K+ hourly workers complete 500K+ tasks in 100K+ locations every month. Natural Insight provides cloud-based workforce management software to merchandisers, product companies, event marketers, and retailers.

Built with protection at the core, the #1 US podcast publisher’s custom, open-source, podcast analytics SDK ensures listener rights and sets a new standard in accurate engagement insights — paving the way for the maturation of podcast analytics and the growth of the podcast ad market.

Over a multiyear strategic partnership, a customer loyalty and engagement program partner grew from a data analytics startup that leveraged our expertise to close deals to serving a portfolio of household-name brands.

The largest provider of Spanish-language media in the US launched a set of mobile applications across its affiliate network with custom content and targeted strategies to increase audience engagement and ad revenue.