Insights

Insights and thought leadership on product strategy, product design, and product development in the form of blog posts, podcasts, and articles for outside publications.

Payer Chatbots
July 15,2024

Creating Member-Centric Chatbots

It’s a common scenario. A patient’s doctor lays out a treatment plan, providing the steps necessary to improve their health. They feel hopeful, but then a wave of anxiety overcomes them. The question lingers: how much will this cost? In today’s healthcare system, these two critical aspects of care – the clinical journey and the […]

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