Jonathan Rivers Headshot

Jonathan
Rivers

CHIEF TECHNOLOGY OFFICER

About JONATHAN RIVERS

Jonathan Rivers is the Chief Technology Officer at 3Pillar Global. In this role, he leads 3Pillar’s Product and Engineering organizations. This includes more than 800 software engineers, product consultants, product managers, quality assurance, and user experience professionals. An evangelist of customer-centric design, Jonathan spearheads a global team of product professionals who create best-in-class digital products that align with a company’s business objectives.

Prior to joining 3Pillar, Jonathan was the Interim CTO at The Telegraph of London, where he served as Director of Service Delivery and Operations before becoming Interim CTO. He was part of the leadership team that transformed PBS into a digital leader as their Sr. Director of Web Operations and Customer Support. Before joining PBS, he was the Executive Vice President of AdJuggler, a digital ad-serving platform that was acquired by Zenovia. Rivers is a veteran of the United States Marine Corps and an avid motorcycle rider.

JONATHAN RIVERS' Latest Content

01

THE IMPORTANCE OF CUSTOMER CENTRICITY AT DATAART

Successful development teams, argues Jonathan, focus not on the technology they’re implementing, but on the customers using it. He recently spoke on this idea at a DataArt event in London, where he emphasized mapping your customer journey so that your teams are consistently centering their product development around customers.

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02

‘DEATH OF THE SYSADMIN

Jonathan currently serves as the CTO of 3Pillar Global, following a career that included tech support for Windows and development work for various technology companies. In his presentation at the Rise of the DevOps event in Romania, he outlines his career journey and how he has seen the development industry shift. He discusses how DevOps has become the career of choice lately, and why he believes the SysAdmin profession is dying out.

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03

SET YOUR PRODUCT TEAMS UP FOR SUCCESS

Coming into the Innovation Engine podcast studio recently, Jonathan shared advice on how to set product teams up for success in 2018, including the top three things your product teams need to do now. He also discusses the 3Pillar Product Mindset and why product teams should start viewing the world through its lens, and covers the “Three Amigos” that are necessary to building a good product team.

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04

THE FUTURE OF THE TECH INDUSTRY

At the recent Product Matters event in Romania, Jonathan spoke on where he believed the future of the tech industry was heading - specifically, microservices and cloud-forward businesses dominating the web-scale products landscape. As he walks through the technology trends he sees shaping the future of digital product development, he names three vital attributes of successful development teams: visibility, efficiency, and flexibility.

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05

WHY INNOVATION LABS FAIL

Jonathan recently joined The Innovation Engine podcast to talk about why he believes innovation labs often, in fact, have the opposite effect of what’s intended when they’re dreamt up. When innovation becomes the purview of the few, he believes, the entire organization can and will suffer from a dearth of fresh new ideas.

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