July 7, 2015

3Pillar to Present at 2015 Frontiers in Service Conference

3Pillar Global’s Riccardo de Marchi Trevisan will help present at the 24th annual Frontiers in Service Conference on July 10th at 10:30 AM.

Riccardo will introduce 3Pillar and Charles Colby of Rockbridge Associates. Charles will be giving a talk titled What Drives Successful Product Development and Innovation in the Software Development Process? The Product Development Success Index (PDSI).

The presentation will provide an in-depth look at the 2014 Product Development Success study, which was conducted by Rockbridge Associates and commissioned by 3Pillar Global and the Unversity of Maryland’s Center for Excellence in Service at the Robert H. Smith School of Business.

The 4-day event is hosted and sponsored by IBM, Cisco Systems, the Lucas Graduate School of Business at San José State University, and the International Society of Service Innovation Professionals. It is the world’s leading annual conference on service research and management. The conference will take place from July 9th-12th. It consists of over 120 sessions on a myriad of service topics, including service science, service IT, service marketing, service operations, and service management. The presentation Charles will give is a Best Practitioner Paper Finalist, the winner of which will be announced at the conference.

For more information on the Product Development Success study and PDSI, please visit www.pdsinsights.com. There you can read about the 6 factors that were identified as crucial to an organization’s ability to develop software products successfully. You can also fill out a brief 25 question survey to get your company’s PDSI grade.