Where can I download HIVE?

HIVE is available on Google Play Store and AppleApp Store for free.

Only authorized users are allowed to log into HIVE. Login credentials must be granted by company administrator or accessed via LDAP integration (e.g. Active Directory, WorkDay, OKTA, etc.)

HIVE is a cloud-based platform, the mobile app is compatible with both Android and iOS.

HIVE mobile app could be optionally accessed using a browser. HIVE administration portal is a web application designed for the browser.

If the user has an assigned desk/office, HIVE offers that as the first choice when the user makes a reservation. HIVE also allows the user to reserve a desk in shared areas via the browsing feature, as long as the user is authorized to access these shared areas in the office. Area access is granted by user group.

Yes, a user can reserve the same desk repeatedly. If the desk is assigned to them, or if the desk was added in HIVE as their preferred choice, the reservation can be made in two clicks.

With HIVE, it is not possible for a user to book a desk too close to another person as those desks are automatically made unavailable for booking by the app. HIVE keeps track of the distances amongst all the desks and offices, and it dynamically excludes desks from reservation if they are too close to a reserved or occupied desk.

Yes, and HIVE will maintain safe distance dynamically by making available only those desks beyond social distancing parameter for booking when a user wants to reserve a desk next to another person or a specific person.

Yes.

An uncleaned desk is not available for reservation or check-in until it is marked cleaned in the HIVE app by the custodial staff or administrator.

Yes, HIVE can be used to manage other bookable assets such as parking spots, projectors, lockers, etc.

Through the HIVE floor map screen. For the current day, HIVE’s floor map also reveals which staff member has already checked into the app.

It is possible to specify capacity limit for meeting rooms in HIVE. HIVE will enforce capacity restriction in reservation and check in.

Users can examine their reservations and see exactly where they will be sitting using HIVE’s booking screen and the scrollable floor maps.

If the location is configured to require health-screening before check-in, the user must successfully complete the questionnaire applicable to the location before checking in. However, one can reserve a desk/office without completing a questionnaire.

When a user checks into a location that requires health screening through HIVE, HIVE will present the relevant questionnaire to the user. The user will not be able to check in without successfully completing the questionnaire.

In HIVE, each location can be assigned a unique questionnaire appropriate for the municipality or nationality. A user is presented only the questionnaire associated to the location they are checking into.

If a location requires health screening, all users must successfully complete the relevant questionnaire before they can check into their desks.

The appropriate health-screening questionnaire is available on the day of the reservation. Users can complete the health-screening before leaving for their destination on the day of the reservation.

HIVE administrators can lock a user’s access to HIVE in order to restrict them from checking in and making reservations. HIVE can be integrated with physical access control platforms to disable key fobs/security badges in order to prevent someone from gaining physical entry to a location.

Floor space can be managed by zone in HIVE, and zones can be assigned to user groups such that only those belonging to the group are allowed to reserve desks in the zones. By assigning a team to a zone(s), team members will be able to sit together.

Administrators and HR representatives can first use HIVE to lock out the team member and prevent them from making new reservations or checking in. They can then use the automated tracing report to identify staff members and visitors that have shared the same desk, zone or floor with the unwell team member.

Administrators and HR representatives have access to reports in the HIVE Administration Portal to report on occupancy over a period of time, in a specific zone, etc.

Administrators and HR representatives have access to detailed occupancy reports in the HIVE administration Portal and these reports can be sent via email to the administrators in EXCEL format for further analysis.

HIVE administrators can print out the cleaning report for the custodians to let them know which desks or offices require deep cleaning. Alternatively, custodians could be granted access to the “To Do” function on the HIVE app, and only that function. Through this function, custodians can access the live office floor maps to find out which desks require cleaning, and mark them as sanitized after cleaning.

Custodians could be granted access to the “To Do” function of HIVE app, and mark desks and offices as “cleaned” as they sanitized these assets. Once marked, the desks will be ready for reservation and check-in. Alternatively, custodians could mark the cleaned desks on the cleaning report printed by HIVE administrator, return the report to the administrator when the cleaning is complete, and let the administrators mark those desks as “cleaned” in HIVE.

No, invited guests could be checked in by the receptionist or staff members via the app, with the appropriate health-screen questionnaire. Visitors could also scan the HIVE Gate™ check-in QR code at the entrance which will take the visitors through the questionnaire and check-in process, resulting in an on-app verification QR badge as proof.

Yes. In order to check into locations that require health screening visitors need to complete the questionnaire specific to the location. They can do so by initiating the check-in process via the HIVE Gate™ entrance QR code, or they could be guided through the process by staff members via the HIVE app.

Staff members can consult the HIVE app to see if their guests have checked in. HIVE administrators can see which visitors are in the office through the occupancy report.

When a visitor checks in via HIVE Gate™, they may be presented with a list of possible designations accessible through the entrance. Visitors can be restricted to these areas. When a staff member invites a guest to the office, they can assign the guest to a meeting room, a desk or an office for their visit.

Yes. When the visitor checks in, they will need to complete the check-in process and health-screening questionnaire through HIVE Gate™ QR code or a staff member via the app.

When a staff member invites a guest, HIVE captures the staff member name as a part of the visit record.

HIVE is a fully SaaS-based platform, hosted in Google Cloud in North America.

Data privacy is paramount in HIVE. HIVE only collects information explicitly volunteered by the user and it does not capture or save personal details.

No. HIVE only collects information explicitly volunteered by the user and it does not capture or save personal details or movement data.

No. The AI Insight™ optional add-on does not store or transmit images ever. It uses broadly available webcams to monitor the occupancy level by counting anonymized images of people. It is used strictly to count the number of people in an area, or number of people entering and exiting an entrance. The tool has no facial recognition capabilities and cannot differentiate between genders and body shapes from the obfuscated images.