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About the Author

Alok Jain provides strategic product consulting for a large healthcare client of 3Pillar's. Prior to his current role, he was 3Pillar's Director of Product & Technology Strategy and Director of User Experience & Design. Over the course of his career, he has helped many startups take ideas from just a few bullet points to a launch and growth stage, as well as with Fortune 500 companies design large content management solutions, eCommerce applications, business applications, collaborations tools, and more. He has worked with organizations like the FCC and The World Bank, and he helped build one of the largest User Experience Design competency centers in India. His work ranges from very large and complex solutions, such as designing a user experience framework for the entire World Bank Intranet, to working with startups and taking ideas from napkin diagram to successful launches and growth.