Marketers are focused squarely on revenue growth and speed to market. They have more data and understanding about their customers than ever before and need to create compelling and lasting experiences that drive loyalty and increase customer spend. There is no question that digital products are core to this effort. In fact, because technology is… Read more »
All Posts by Ken Quaglio
COO, Chief Operating Officer
Ken brings over 30 years of experience to 3Pillar with a focus on strategy and operations. Most recently, as a Principal/Partner with Ernst & Young, he developed a major new health care practice and led their Federal Advisory performance improvement service line. Prior to EY, Ken founded his own consulting business where he advised clients on product and market entry strategies. He served as President of a venture-backed technology startup where he was brought in to help refocus the company. As a Vice President with Electronic Data Systems he led Mobility Solutions, Client Experience Marketing, Analyst Relations and the Global Alliance program with key partners like Cisco, EMC, Sun, Xerox, Oracle, SAP, Microsoft and Dell. He also created the first global CIO Council at EDS, which created an executive-to-executive forum for sharing ideas and improving service. As a Partner with A.T. Kearney he led numerous engagements for clients that included Unilever, Lucent, Campbell Soup, Dow Jones, Meredith Corporation, Pfizer, Canada Post and Pechiney Plastic Packaging. He has spoken and written extensively on the topics of performance and the impact of technology on business strategy. ¨ÜKen¨Üis an adjunct professor with the Whitman School of Management iMBA program at Syracuse University.
Ken is actively involved with Miriam’s Kitchen in Washington DC and serves on a number of advisory committees on issues impacting Veterans and their families. Ken received an M.B.A. in Organization and Management from the Whitman School of Management at Syracuse University and a B.S. in Biological Sciences from Florida State University. He is also a retired Lieutenant Colonel from the Army Medical Service Corps, where he was a medical evacuation pilot.
Back in the early 2000s, I worked in various capacities for A.T. Kearney and EDS, focused on the concept of the “seamless enterprise.” Boiled down, this concept looked at breaking down internal barriers to communication and reframing the understanding of the disaggregated value chain. As the name implies, the focus of the seamless enterprise was… Read more »